HP deliberately adds 15 minutes waiting time for telephone support calls

Longer wait time designed to push print or PC consumers to digital support channels, sorry, 'self-solve' HP is trying to force consumer PC and print customers to use digital support channels by setting a minimum 15-minute wait time for anyone that phones the call center to get answers to troublesome queries.…

Feb 20, 2025 - 14:03
 0
HP deliberately adds 15 minutes waiting time for telephone support calls

Longer wait time designed to push print or PC consumers to digital support channels, sorry, 'self-solve'

HP is trying to force consumer PC and print customers to use digital support channels by setting a minimum 15-minute wait time for anyone that phones the call center to get answers to troublesome queries.…