HP ditches 15-minute wait time policy due to 'feedback'

It woz The Reg wot won it... or maybe just common sense prevailed among management HP today abruptly ditched the mandatory 15-minute wait time that it imposed on customers dialling up its telephone-based support team due to "initial feedback."…

Feb 21, 2025 - 12:27
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HP ditches 15-minute wait time policy due to 'feedback'

It woz The Reg wot won it... or maybe just common sense prevailed among management

HP today abruptly ditched the mandatory 15-minute wait time that it imposed on customers dialling up its telephone-based support team due to "initial feedback."…