Software update makes HDR content “unwatchable” on Roku TVs
Roku says it's investigating the problem.
An update to Roku OS has resulted in colors looking washed out in HDR content viewed on Roku apps, like Disney+.
Complaints started surfacing on Roku's community forum a week ago. On May 1, a company representative posted that Roku was “investigating the Disney Plus HDR content that was washed out after the recent update.” However, based on user feedback, it seems that HDR on additional Roku apps, including Apple TV+ and Netflix, are also affected. Roku’s representative has been asking users to share their experiences so that Roku can dig deeper into the problem.
One user, going by "Squinky" on the forum, reported having a TCL TV with the problem and shared the following photo comparison:
