An airline damaged my luggage and refused to pay – here’s how ChatGPT helped
Picture this: You’re finally on vacation. You’ve just landed in whatever dream destination you might have decided upon, and you’re waiting for your checked-in bag … The post An airline damaged my luggage and refused to pay – here’s how ChatGPT helped appeared first on BGR.
Picture this: You're finally on vacation. You've just landed in whatever dream destination you might have decided upon, and you're waiting for your checked-in bag to arrive so you can get things started. But your luggage arrives damaged and potentially unusable, as someone at one of the airports didn't pay enough attention (or care) when handling your bag. It ruins your travel plans, especially if you've just bought a new set of bags for this specific trip.
The first thing you should do is to report the damage immediately at the airport. You should be compensated for the damage, as the airline that flew you from point A to point B has to get you there safely. It also has to get your luggage safely to your destination. After all, they probably charged you extra for that checked-in bag to begin with.
The second thing you should do is prepare mentally for that airline to disappoint you initially by refusing compensation or offering a solution that's hardly accommodating. I'm looking at you, Lufthansa, but this can easily be any of the major airlines looking to save a buck while pretending they'll help you.
Finally, once you're done with that vacation, you should use ChatGPT to find help. ChatGPT will not get your money and won't fight on your behalf. But you can use ChatGPT Deep Research to find information on cases similar to yours, and that might come in handy.
I did travel a bunch recently, but my checked-in luggage did not suffer any damage beyond the scratches and scuffs that checked-in bags usually get. These are unavoidable unless you use some sort of protective material.
However, a friend's checked-in luggage was damaged during a Lufthansa flight. It was a brand-new bag that suffered actual damage. By actual damage, I mean actual parts of the bag coming off or visible dents. Again, scratches do not qualify. Lufthansa acknowledged the damage initially, but then the back-and-forth email ordeal followed.
That's where I decided to use ChatGPT Deep Research to help. I found that many people flying with Lufthansa initially faced resistance from the airline when seeking proper compensation for luggage damage. But those who are persistent and know their rights will eventually get it.
The post An airline damaged my luggage and refused to pay – here’s how ChatGPT helped appeared first on BGR.
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An airline damaged my luggage and refused to pay – here’s how ChatGPT helped originally appeared on BGR.com on Sat, 3 May 2025 at 10:33:00 EDT. Please see our terms for use of feeds.
